FAQs

Where are you located?

We are nestled in the foothills of the Rocky Mountains, near Denver, Colorado. The cool caverns and rocky cliffs are the only places you will find Dragons anymore.

 

How can I get in touch with you?

We are happy to hear from you!  Questions@Dragons-Hoard.com is the fastest way to get in touch with us.

 

The item I want is out of stock, will you get more?

Yes!  If the item you want is out of stock, and still up on the website, we have probably already ordered more.  If you would like to receive an email when the new shipment comes in, just email us with the item name at restock@dragons-hoard.com and we will get back to you as soon as the item comes in.

 

How do you ship?

We use USPS for all of our shipping.

 

I want to order, but I don’t have a Paypal account.

That is ok!  We accept Visa, MasterCard, Discover, and American Express as well as Paypal.  Paypal is our credit card processor, and makes sure all of your payments are secure.  No matter which payment option you want to use, you will need to hit the “Check out with Paypal” button.

 

Why is my Paypal total different from my total at checkout?

Ah!  Another Coloradoan!  Unfortunately, we are required to collect state and local taxes from anyone within those borders.